Effective Date: May 7, 2024

Thank you for visiting the Lakeview Home website at lakeviewhome.com (the “Site”) provided by Lakeview Home Accessories, LLC. (“Lakeview Home,” “we,” “our,” or “us”). This Privacy Policy describes the types of information we collect on the Site or that you provide to us through other means, how we use such information, to whom and under what circumstances we may disclose it, and how we protect it. By using this Site or voluntarily providing personal information to us, you consent to the terms of this Privacy Policy. If you do not agree to the policy, please do not use the Site. We may modify this Privacy Policy at any time and will post the current version on the Site. We encourage you to periodically review our Privacy Policy to stay informed about how we are using the information we collect.

 

What Personal Information We Collect

Information You Give Us

We collect personal information from you when you submit it to us, including by:
  • Registering on the Site;
  • Placing an order;
  • Creating a registry;
  • Booking an appointment;
  • Signing up for our newsletter;
  • Contacting us; or
  • Participating in a promotion or survey.

This information may include, for example, your name, email address, mailing address, billing address, telephone number, date of birth, and payment method. We may combine the information we collect from you with information we receive about you from other sources, such as address update services.

 

Information Collected Automatically

Each time you visit the Site, we may automatically collect certain types of information, including:

  • Your IP address, MAC address, browser type, operating system, device-identifying information, type of computer, and type of web browser software;
  • The specific webpages visited during your connection, and the domain name from which you accessed the Site;
  • Information about your browsing behavior, such as the date and time you visit the Site, the areas or pages of the Site that you visit, the amount of time you spend viewing the Site, the number of times you return to the Site, and other clickstream data.

We may use cookies, web beacons, match scripts, pixel tags, or similar technologies to recognize your computer. A cookie is a small text file that a website, online application, or email may save to your internet browser and/or your computer’s hard drive for use in subsequent visits to the Site or other sites.

Use of Information

We may use information about you for purposes described in this Privacy Policy or disclosed to you on the Site. For example, we may use information about you:

  • To fulfill your requests for products;
  • To respond to your inquiries;
  • To send you a confirmation email when you make a purchase;
  • To review Site usage and operations;
  • To address problems with the Site, our business, or our services;
  • To protect the security or integrity of the Site and our business;
  • To monitor the Site for compliance with our Terms and Conditions and the law;
  • To contact you with Site updates, newsletters, and other informational and promotional materials.

If you sign up for our mailing list, we will send you informational emails about offers of services. At any time, you can ‘unsubscribe’ yourself from our email list simply by clicking the ‘unsubscribe’ button. If you do not wish to receive communications from us about special offers and promotions, you can opt-out of receiving these communications by following the instructions contained in the messages you receive. Even if you opt-out of receiving these messages, we reserve the right to send you certain communications relating to the services we provide, and we may send you service announcements and administrative messages. We do not offer you the opportunity to opt-out of receiving those communications.

Sharing or Disclosure of Personal Information

We may disclose information collected from and about you as follows:

  • To our related companies and service providers, to perform a business, professional, or technical support function for us;
  • To our marketing partners or other third parties, who may contact you with their own offers;
  • As necessary if we believe that there has been a violation of the Site Terms and Conditions or of our rights or the rights of any third party;
  • To respond to legal processes (such as a search warrant, subpoena, or court order) and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law;
  • In the event that our company or substantially all of its assets are acquired, your personal information may be one of the transferred assets.

We may also disclose your personal information with your express consent. We may share aggregate, non-personally identifiable information about Site users with third parties. Please note that if you voluntarily submit any personal information for posting on the Site, such as a review or a blog post, the information becomes publicly available and can be collected and used by others, so you should use care before posting information about yourself online.

Cookies Policy

Like many commercial websites, we analyze how visitors use our Site through “cookie” technology or similar tracking tools. We may use cookies to:

  • Allow you to use the Site without having to re-enter your username and password;
  • Enhance or personalize your Site usage and shopping experience;
  • Monitor Site usage;
  • Manage the Site; and
  • Improve the Site and our products and services.

If you choose, you can set your browser to reject cookies or you can manually delete individual cookies or all the cookies on your computer by following your browser’s help file directions. However, if your browser is set to reject cookies or you manually delete cookies, you may have trouble accessing and using some of the pages and features on our Site. We or our partners may also use Flash cookies (Local Stored Objects) or other similar technologies. Flash cookies are different from browser cookies, and the cookie management tools provided by your browser may not remove Flash cookies.

Retention of Personal Information

Personal information that we collect, access, or process will be retained only as long as necessary for the fulfillment of the purposes for which it was collected unless otherwise provided in agreements between you and Lakeview Home or as required or authorized by law. Personal information that is no longer required to fulfill the identified purposes will be destroyed, erased, or made de-identified.

Security

We maintain reasonable and appropriate measures designed to maintain information we collect in a secure manner. We have taken certain physical, electronic, and administrative steps to safeguard the information we collect from and about our customers and Site visitors. Even though we follow reasonable procedures to try to protect the information in our possession, no security system is perfect, and we cannot guarantee our security measures.

Do Not Track

Do Not Track (DNT) is a privacy preference that users can set in some web browsers, allowing users to opt-out of tracking by websites and online services. At the present time, the World Wide Web Consortium (W3C) has not yet established universal standards for recognizable DNT signals, and therefore, Lakeview Home and the Site do not recognize DNT.

Children

The Site is not directed to children, nor do we knowingly collect any personal information from children under the age of thirteen without verifiable parental consent. If you believe that a child has provided personal information to us, please contact us promptly as described below, and we will endeavor to investigate and delete such information from our systems.

Third-Party Websites

The Site may contain links to third-party websites, which may have privacy policies that differ from our own. We are not responsible for the activities and practices that take place on these websites. Accordingly, we recommend that you review the privacy policy posted on any external site before disclosing any personal information. Please contact those websites directly if you have any questions about their privacy policies.

Social Media

We maintain a social media presence, such as an Instagram page. You can interact with us through social media, such as by posting content, sharing material from our Site, and using our social media plug-ins. When you interact with us using social media, we may receive information such as your user ID, your profile picture, photos you post, and similar information, which is often determined by your privacy settings at social media sites. We may use the information for the same types of purposes we describe throughout this Privacy Policy. Your use of social media sites is primarily governed by the site operators’ privacy policies and terms of service, and the information you share with us and with others is largely controlled by the privacy settings you have established at those sites.

Changes to This Privacy Policy

We may change this privacy policy from time to time, including as required to keep current with rules and regulations, new technologies, and security standards. When we do, we will post the change(s) on our Site. If we change the policy in a material and retroactive manner, we will provide appropriate notice to you.

California Privacy Rights on Direct Marketing

California residents who provide personal information in obtaining products or services for personal, family, or household use are entitled to request and obtain from us once a calendar year information about the customer information we shared with third parties for their own direct marketing purposes, including the categories of information and the names and addresses of those businesses with which we have shared such information. We do not currently share the personal information of California residents with third parties for their own direct marketing purposes. However, if you have further questions about our privacy practices, please contact us as explained below.

Visitors from Outside the United States—Cross-Border Transfer

The Site is hosted in the United States. If you are visiting the Site from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries in accordance with this Privacy Policy. The data protection and other applicable laws of the United States or other 

countries may not be as comprehensive as those laws or regulations in your country or may otherwise differ from the data protection or consumer protection laws in your country. Your information may be available to government authorities under lawful orders and law applicable in such jurisdictions. By using the Site and/or providing personal information to us, you consent to the transfer of your information to our facilities as described in this Privacy Policy.

Contact Us

If you have questions or concerns about this Privacy Policy or how we collect and use the information of our customers, you can contact us by:

  • Email: info@lakeviewhome.com
  • Postal Address: Lakeview Home, 2980 Northeast 207th St. Unit 105, Aventura, FL 33180
  • Telephone: 786-651-3938

Additional Information for EU Residents

If you are a resident of the European Union (EU), you have certain data protection rights under the General Data Protection Regulation (GDPR). These rights include:

  • Right to Access: You have the right to request copies of your personal data. We may charge you a small fee for this service.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

International Transfers of Personal Data

If we transfer your personal data out of the European Economic Area (EEA), we will ensure that it is protected in a manner consistent with how your personal data will be protected by us in the EEA. This can be done in a number of different ways, for instance:

  • The country to which we send the data might be approved by the European Commission as offering a sufficient level of data protection.
  • The recipient might have signed up to a contract based on "model contractual clauses" approved by the European Commission, obliging them to protect your personal data.
  • Where the recipient is located in the US, it might be a certified member of the EU-US Privacy Shield scheme.
  • In other circumstances, the law may permit us to otherwise transfer your personal data outside the EEA.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically to stay informed about how we are using the information we collect.

By continuing to use our Site after any modifications to this Privacy Policy, you are agreeing to the updated terms.